Service

You have a significant investment in your document imaging equipment, so don’t entrust it to anything less than Central Coast Imaging Solutions. Customer Service and Support, considered by many to be the benchmark for customer satisfaction in the industry. CCIS has highly trained field service engineers in the Santa Barbara and Ventura areas so you can be assured that we’ll always be ready when you need us to keep your equipment operating at peak efficiency.

Central Coast Imaging Solutions Field Service Engineers give one-on-one attention and spend a considerable amount of time with each customer in a proactive mode. We’ll get to know your environment, your imaging needs, and your business so that we can help you get the most productivity from your CCIS investment. In addition, a service contract with CCIS minimizes the impact on your budget by including all necessary replacement parts and giving you a predictable expense. Your reliability will be improved by our practice of performing a Total Service Call every time we work on your equipment.

Whether you have a single office copier or a large scale imaging environment, Central Coast Imaging Solutions’ entire service organization is ready to help at a moment’s notice. We invest heavily in our internal support and communication infrastructure so that we can provide the fastest response times possible to our customers. In addition, we keep an extensive parts inventory at each of our service locations in order to minimize the time it takes for us to have your equipment back online and operational. All of this investment is done so that we can continue to achieve one very important goal, 100 percent customer satisfaction.

Give us a call today and let us show you the benefits of receiving your service and support from Central Coast Imaging Solutions and why we continue to strive everyday to be the best at what we do.