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Quality &
Consciousness
Canon’s
Record
Over the
past 20 years, Canon has been the leader in the copier and
facsimile market place. (see
Market Share PDF) They have
achieved this position by offering extremely well made products
with enormous functionality at a reasonable price.
New
Technology
The use of
intranets and the internet is growing at an explosive rate in
today’s offices, and demand is strong for networked solutions
that effectively use limited resources in the workplace while
making information available whenever and in whatever form it is
required. Canon has made all of its product lines, from input to
output equipment, digital and network-compatible. Our advanced,
efficient business solutions resolve the challenges faced by our
customers.
Enviromental
& Energy Efficiency
Consideration
of the environment is an important management theme at Canon, in
conjunction with our corporate philosophy of kyosei, "living and
working together for the common good," which is why we
continuously strive to maximize resource efficiency. Energy and
resource conservation, and elimination of hazardous substances
are being pursued in the development of environmentally
conscious products throughout their lifecycle, from product
development and production through sales, use, recycling and
reuse.
The
world is undergoing a major transformation from a "throwaway" to
a "recycling" society. Not satisfied with the progress made to
date, Canon is making progressive efforts for the next
generation, including the creation of a total cyclical system
unifying the development, manufacturing and sales functions,
while supplying products that are increasingly friendly to the
environment. Canon will continue its quest to become a truly
global corporation by fulfilling its environmental
responsibilities. To view Canon’s environmental accomplishments
and awards, click on to
www.usa.canon.com.
Customer
Satisfaction
A customer who is satisfied with our products and services is a
customer likely to keep choosing Canon products in the future.
This is why satisfying our customers is an important goal for
every stage of Canon's operations. The support desk is an answer
to this end. It provides customers with a quick and accurate
response to their queries, and feeds information back to
individual product operations to be reflected in future product
developments and services.
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